TERMS & CONDITIONS

Last Updated: 12/07/2025

Welcome to Allyvia (“we,” “our,” or “us”). By accessing or using our website, platform, or services (collectively, the “Services”), you (“User,” “Customer,” or “You”) agree to the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using Allyvia’s website or creating an account, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

If you do not agree, you must discontinue use of the Services.

2. Description of Services

Allyvia is an AI-driven ERP platform for small businesses offering modules such as inventory, payroll, CRM, analytics, and operational recommendations powered by machine learning (ML) and large language models (LLMs).

We may update or expand our features at any time.

3. Use of Machine Learning & Recommendations

Allyvia uses machine learning algorithms and LLMs to:

  • Generate operational insights and recommendations

  • Forecast trends such as inventory, staffing, and sales

  • Provide AI-assisted tools such as chat support, automation, and predictions

We are transparent about how AI is used:

  • AI is used to assist your decision-making, not replace it.

  • You retain full control over business decisions.

  • Your data is never used to train public models.

  • Your data is processed only to provide or improve Allyvia’s Services.

4. User Responsibilities

You agree not to:

  • Misuse or abuse the platform

  • Upload harmful or illegal content

  • Attempt to access restricted areas or data

  • Reverse engineer, copy, or redistribute platform code or content

You are responsible for maintaining the confidentiality of your login credentials.

5. Data Security

We take data security seriously. Allyvia employs:

  • Encryption in transit and at rest

  • Strict role-based access controls

  • Audit logging and monitoring

  • Cloud provider-grade security

  • Policies to ensure customer data is private and protected

We do not sell your data to third parties.

6. Intellectual Property

All content, logos, branding, designs, and software within Allyvia are the intellectual property of Allyvia, LLC. You may not copy or reproduce them without written permission.

7. Third-Party Integrations

Allyvia integrates with platforms such as QuickBooks, Square, Stripe, Google APIs, etc.
You are responsible for complying with those providers’ respective terms.

We are not liable for changes or outages caused by third-party services.

8. No Warranty Disclaimer

Allyvia provides the Services “as is” and “as available.”
We do not guarantee:

  • Continuous uptime

  • Error-free operation

  • Accuracy of predictions or AI outputs

AI recommendations should be reviewed before implementation.

9. Limitation of Liability

To the fullest extent permitted by law, Allyvia is not liable for:

  • Loss of revenue or profits

  • Business interruption

  • Data loss caused by third-party systems

  • Decisions made using AI-generated insights

Our liability is limited to the amount paid by you in the 12 months preceding a claim.

10. Termination

We reserve the right to suspend or terminate access for:

  • Violations of these Terms

  • Fraudulent or unsafe activity

  • Requests by law enforcement

Users may terminate their account at any time.

11. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.

12. Changes to Terms

We may update these Terms from time to time.
Continued use of the Services signifies acceptance of the updated Terms.

13. Contact Information

For questions or concerns:
sarthakpatel@allyvia.com